Enjoy peace of mind along the way

Get personalized support from planning through travel

When you plan your trip with Fresh Tracks Canada, our local experts will take care of all the details — even when the unexpected occurs. We provide dedicated travel support to help you navigate any changes before or during your trip.

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Ensure a seamless travel experience

Protect yourself and your trip. Unexpected travel, weather and medical situations can happen. Ask your Fresh Tracks advisor which of our specially designed insurance packages is best for you.
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Why book your trip with Fresh Tracks Canada

Unforgettable Canadian vacations made just for you

Enjoy local expertise and guidance with a fully planned itinerary. Personalize your trip by adding extra time in Canada at the start or end of your Northern Lights tour.

We take care of all the details

Relax and focus on making memories. Let us make all of the bookings for you, including your guided Northern Lights tour, hotels, excursions and activities, and transfers.

Support when you need it

We’re here to make sure you get the inside scoop before you even leave home. And you can relax on your vacation because you know that we’re a phone call away if you have any questions while you’re in Canada.

Fresh Tracks Canada accreditation and customer protection

Feel confident when booking your vacation with Fresh Tracks Canada. We proudly offer accreditation and consumer protection through the following organizations

Consumer Protection BC

The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers do not receive the travel services they purchased through a BC licensed travel agent.

License Number: 31202

IATA Accredited Agent

Fresh Tracks Canada is an IATA Accredited Agent. Full accreditation authorizes travel agents to sell international and/or domestic tickets on behalf of IATA member airlines. It also allows access to IATA's Billing and Settlement Plan (BSP), an efficient interface for invoicing and payment between the agent, airlines and transport providers.

Protect your trip with insurance

Here are some common questions about insurance. Don't see your question answered below? Get in touch with one of our travel experts.

Frequently Asked Questions

We highly recommend insurance as our trips are non-refundable. Insurance coverage will protect your investment and offer peace of mind! Depending on the insurance you purchase, it may cover costs due to flight delays or cancellations, lost luggage,and health issues.

Yes. We highly recommend insurance as our trips are non-refundable. Insurance coverage will protect your investment and offer peace of mind. Our insurance packages include all-inclusive and non-medical options. Please ask your Fresh Tracks Canada travel advisor about insurance.

The cost of insurance is based on the packaged trip price (per person), each traveller's birth date, as well as the duration of your vacation.

If you have cancellation insurance with us, your trip payment is protected.

If you cancellation insurance through another party, you will need to check their terms and conditions.

Otherwise, our trips are non-refundable.

Discuss your Northern Lights tour with a Canadian travel expert

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Or call us toll free

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