Ensure a seamless travel experience
Protect yourself and your trip. Unexpected travel, weather and medical situations can happen. Ask your Fresh Tracks advisor which of our specially designed insurance packages is best for you.
Enjoy peace of mind along the way
Get personalized support from planning through travel
When you plan your trip with Fresh Tracks Canada, our local experts will take care of all the details — even when the unexpected occurs. We provide dedicated travel support to help you navigate any changes before or during your trip.
Featured Partners
Why book your trip with Fresh Tracks Canada
Unforgettable Canadian vacations made just for you
Enjoy local expertise and guidance with a fully planned itinerary. Personalize your trip by adding extra time in Canada at the start or end of your Northern Lights tour.
We take care of all the details
Relax and focus on making memories. Let us make all of the bookings for you, including your guided Northern Lights tour, hotels, excursions and activities, and transfers.
Support when you need it
We’re here to make sure you get the inside scoop before you even leave home. And you can relax on your vacation because you know that we’re a phone call away if you have any questions while you’re in Canada.
Your health and safety are our top priority
Making safe and responsible travel arrangements is at the heart of everything we do — ensuring your safety you safe before, during and after your trip. We adopted a global standardized health and hygiene protocol and have been awarded the World Travel & Tourism Council (WTTC) Safe Travels stamp for tour operators.
Fresh Tracks Canada accreditation and customer protection
Feel confident when booking your vacation with Fresh Tracks Canada. We proudly offer accreditation and consumer protection through the following organizations
Consumer Protection BC
The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers do not receive the travel services they purchased through a BC licensed travel agent.
License Number: 31202
IATA Accredited Agent
Fresh Tracks Canada is an IATA Accredited Agent. Full accreditation authorizes travel agents to sell international and/or domestic tickets on behalf of IATA member airlines. It also allows access to IATA's Billing and Settlement Plan (BSP), an efficient interface for invoicing and payment between the agent, airlines and transport providers.
Protect your trip with insurance
Here are some common questions about insurance. Don't see your question answered below? Get in touch with one of our travel experts.
Frequently Asked Questions
We highly recommend insurance as our trips are non-refundable. Insurance coverage will protect your investment and offer peace of mind! Depending on the insurance you purchase, it may cover costs due to flight delays or cancellations, lost luggage,and health issues.
Yes. We highly recommend insurance as our trips are non-refundable. Insurance coverage will protect your investment and offer peace of mind. Our insurance packages include all-inclusive and non-medical options. Please ask your Fresh Tracks Canada travel advisor about insurance.
The cost of insurance is based on the packaged trip price (per person), each traveller's birth date, as well as the duration of your vacation.
If you have cancellation insurance with us, your trip payment is protected.
If you cancellation insurance through another party, you will need to check their terms and conditions.
Otherwise, our trips are non-refundable.
Discuss your dream trip with a local travel expert
Sign up for travel inspiration
Our newsletter is full of travel tips and local insights for your Northern Lights tour in Canada.